• Designed to take the shape of your business

    Designed to take the shape of your business.
    Designed to shape your business.

  • Designed to take the shape of your business

    Designed to take the shape of your business.
    Designed to shape your business.

Brightstar: Leading wireless services company gains enhanced operational efficiency

Based on Microsoft’s recommendation as the partner of choice for Microsoft Dynamics AX services and a thorough evaluation process, SAGlobal was chosen as Brightstar’s partner. After a detailed requirement analysis conducted by SAGlobal’s functional team, it was recommended that Brightstar upgrade their existing Microsoft Dynamics AX 2009 based supply chain solution to the latest Microsoft Dynamics AX 2012 R2 platform mainly on the basis of efficiency gains they would realize quickly in their inventory costing.

Offering advanced functionalities, Microsoft Dynamics AX 2012 maximizes business productivity and caters to industry specific needs

The Need

Offering inventory ownership and management programs that reduce inventory ageing, eliminate device obsolescence, minimize inventory carrying costs and enable inventory accuracy with quality reporting, Brightstar offers a host of benefits that cater to specific inventory management customer needs. As Brightstar’s inventory valuation services got more complex, with much greater volumes of transactions and inventory levels under management, Brightstar looked for an even more sophisticated solution that would enable them to further extend and optimize their inventory management services.

Brightstar was also looking for a new Microsoft Partner with in-depth Microsoft Dynamics AX experience to support them globally.

The Solution

Based on Microsoft’s recommendation as the partner of choice for Microsoft Dynamics AX services and a thorough evaluation process, SAGlobal was chosen as Brightstar’s partner. After a detailed requirement analysis conducted by SAGlobal’s functional team, it was recommended that Brightstar upgrade their existing Microsoft Dynamics AX 2009 based supply chain solution to the latest Microsoft Dynamics AX 2012 R2 platform mainly on the basis of efficiency gains they would realize quickly in their inventory costing.

The latest Microsoft Dynamics AX 2012 R2 release features a more sophisticated inventory costing model which is ideal for businesses and situations where there are a very large number of inventory items along with very high number of movements in inventory. This new model proved to be a perfect fit for Brightstar’s now complex and growing business and the gains in efficiency that would be realized were enough of a reason to upgrade to Microsoft Dynamics AX 2012 R2.

SAGlobal offered a complete approach to upgrading Brightstar’s Microsoft Dynamics AX installation, covering the conversion of custom code, migration of data as well as training of end users. This upgrade was to cater to multiple Brightstar offices located in various geographies.

Following upgrade best practices gained from performing multiple upgrades to Microsoft Dynamics AX 2012, SAGlobal’s Microsoft Dynamics AX 2012 upgrade process is designed to keep downtime to a minimum. This shorter downtime meant less impact on operations and lower total cost of upgrade for Brightstar.

Upgrade Process Overview
Upgrade Process Overview

Impressed and convinced with the advanced level of expertise and extensive proficiency in Microsoft Dynamics AX 2012 of the team at SAGlobal, Brightstar has signed up for a host of other services around Microsoft Dynamics AX 2012.

The Benefits

Offering benefits that vastly optimized Brightstar’s inventory management services, SAGlobal was able to meet their specific requirements. The key benefits realized by Brightstar are as follows:

  • Optimized inventory valuations that ensured enhanced operational efficiencies in speed, accuracy and performance.
  • Brightstar gained vast time-to-value benefits from the Microsoft Dynamics AX 2012 R2 upgrade.
  • With SAGlobal handling the entire Microsoft Dynamics AX 2012 R2 upgrade process, Brightstar was able to gain considerable cost savings without the need to hire, train and retain in-house Microsoft Dynamics AX professionals.
  • The built-in, role-tailored workflows in Microsoft Dynamics AX 2012 R2 enabled improved employee productivity while the detailed operational reporting functionality in Microsoft Dynamics AX 2012 R2 empowered their employees with in-depth business insights.
  • Microsoft Dynamics AX 2012 R2 gave Brightstar more advanced distribution enhancements within logistics and sales order management.

About SAGlobal’s Extended Services Offerings

SAGlobal, a premier vendor of Microsoft Dynamics based ERP solutions, has garnered a wealth of expertise spread across Microsoft Dynamics AX services, spanning requirements capture and analysis, design, development, localization, testing, training, documentation, support, migration and upgrade. Working in close collaboration with Microsoft, SAGlobal offers proactive business solutions that can help your clients discover actionable insights that lead to informed decisions and enhanced operational efficiency.

Our Microsoft Dynamics™ Expertise

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